VoIP phone service FAQ's

Category: VoIP Phone

Can I use my existing phone with Netspeed? Yes, you can use your existing analogue phone to connect to a Netspeed ATA that is connected to your broadband service. Can I ...

Average Broadband Speeds

Category: All Broadband

Average speeds are measured during peak hours by MBNZ (Measuring Broadband New Zealand) and is independent of any provider. You may experience higher or lower speeds than...

What is a standard 5GHz wireless broadband installation?

Category: 5GHz Wireless Broadband

Our standard installation prices include Pre-sales site assessment. Mount a standard radio receiving subscriber unit (antenna) on an existing aerial pole on a low pitch ...

What is a standard 4/5G wireless broadband installation?

Category: 4/5G Wireless Broadband

Our standard installation prices include Pre-sales site assessment. Mount a standard radio receiving Yagi antenna on an existing aerial pole on a low pitch single story ...

Support & Service Callouts

Category: Support & Service Callouts

FREE Phone Support Call our technical support team on 0800 NETSPEED (0800 638773) for FREE phone support.   FREE Email Support Email our technical support team at support...

How do I set up Outlook for Netspeed mail? (current users only)

Category: Email and Webmail

Before you begin If you are connecting to the internet through an ISP that has a 'mail via our server only' policy, like Xtra and Ihug have, then setup with 'Option One'...