Articles in this category Average Broadband Speeds Average speeds are measured during peak hours by MBNZ (Measuring Broadband New Zealand) and is independent of any provider. You may experience higher or lower speeds than... My connection isn't working properly, what do I do? If you are experiencing connection problems of any description please complete the following power restart procedure BEFORE contacting us. What can I do to reduce my data usage? First you need to get some idea of what is causing your high data use. Why do we need to restart modems/routers? A modem/router is a very small computer that has a very limited amount of memory and processing power compared to a How do I test my internet connection speed? To test the speed of your internet connection we recommend using the independent speed test at What are the Netspeed DNS servers? Netspeed DNS Server settings are: How can I improve the Wi-Fi coverage of my wireless router? Placement is critical How can I avoid being scammed? Netspeed Tips